Section

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    1 - First Steps! Create your ALLPLAN Connect account

    

    2 - Manage your licenses

    

    3 - Download & Install FRILO

    

    Need help or Support?

    

    Please provide your feedback!

    

    Congrats! You have finished your Onboarding for FRILO Basics!
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• Topic
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  1 - First Steps! Create your ALLPLAN Connect account

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  • Create your ALLPLAN Connect account to access your account information, licenses, software downloads, resources, and support.
    

    
    
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  2 - Manage your licenses

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  • Learn how to manage your FRILO cloud licenses with ease! This video covers logging into Allplan Connect, creating entitlements & groups, inviting users and making reservations.
    

    
    
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  3 - Download & Install FRILO

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  • After downloading the latest FRILO version in ALLPLAN Connect, follow the instructions below to install FRILO in no-time.

    
    
  • FileManual - Install FRILO

    In this document, the FRILO Insatallation is explained step by step.

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  Need help or Support?

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  • We’re here to support you every step of the way. If you ever feel stuck, have a question, or need help using the software, here’s how you can get in touch - and where to find answers fast.

    🆘 When to Contact Support

    Reach out to our Support Team for:

    • Technical issues 
    • Questions about how to use specific features
    • Help if something isn’t working as expected

    📩 Email: 

    • Germany: support.de@allplan.com
    • Austria: support.at@allplan.com
    • Switzerland: support.ch@allplan.com
    • France: support.fr@allplan.com
    • Czech Republic: support.cz@allplan.com
    • Slovakia: support.sk@allplan.com
    • Italy: support.it@allplan.com
    • Spain: support.es@allplan.com
    • Belgium & The Netherlands: support.bene@allplan.com
    • USA: support.us@allplan.com

    🌐 Support Portal: Create a direct support ticket here

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    🛍️ Sales, License or Admin Questions

    Our Sales Team is happy to assist you with:

    • Licensing and subscriptions

    • Upgrades and Commercial offers 

    • Custom solutions

    • Invoicing or administration

    📩 Email: success@allplan.com or contact your local Sales Representative

    
    

    We’re here to help you succeed — don’t hesitate to reach out!

    
    

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  Please provide your feedback!

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  • FeedbackCourse Feedback

    Please provide feedback about your experience with this Course.

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  Congrats! You have finished your Onboarding for FRILO Basics!

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