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1 - Activate & manage your licenses
Accept your invite to your new SDS2 licenses and learn how to manage your licenses with ease! This video covers logging into your SDS2 account, creating entitlements & groups, inviting users and making reservations.
If you would like to learn more about managing license, go and watch 'Licensing Admin' Course.
2 - Create your ALLPLAN Connect account
Create your ALLPLAN Connect account to access your account information, software downloads, resources, and support.
3 - Download & Install SDS2
After downloading the latest SDS2 version through this link, follow the instructions below to install SDS2 in no-time.
Installing SDS2 in Standalone mode:
SDS2 Installation in the Server mode:
Need help or Support?
We’re here to support you every step of the way. If you ever feel stuck, have a question, or need help using the software, here’s how you can get in touch - and where to find answers fast.
🆘 When to Contact Support
Reach out to our Support Team for:
- Technical issues
- Questions about how to use specific features
- Help if something isn’t working as expected
If you encounter any technical issues, then please don’t hesitate to reach out to our technical support team (details below). We recommend reaching out by email with as much information as possible regarding the issue. That helps them identify the likely cause for the issue and determine the appropriate resolution.
Please be aware that our technical support team is here to assist with problems and errors encountered while using our products. While they can provide general guidance, they cannot provide in-depth training. If they are contacted with questions about specific uses for our software, they may direct the customer to any relevant training materials or refer the customer to one of our instructors.
Technical support is only available for recent versions of our products. For complete information, please refer to our Product Lifecycle Policy: https://www.allplan.com/product-lifecycle/
📩 Email:
- SDS2-support@allplan.com
- Phone: 888-883-2492
🌐 Support Portal: Create a direct support ticket here
🛍️ Sales, License, or Admin Questions
Our Sales Team is happy to assist you with:
- Licensing and subscriptions
- Upgrades and Commercial offers
- Custom solutions
- Invoicing or administration
📩 Email: success@allplan.com or contact your local Sales Representative
💬 SDS2 Help Features
Don't forget our built-in help tools – available 24/7!
- Search the Help Center
- Get step-by-step guidance
🌐 Help Center: Online SDS2 Help
We’re here to help you succeed — don’t hesitate to reach out!
Please provide your feedback!
Please provide feedback about your experience with this Course.
Congrats! You have finished your Setup for SDS2!
Finished? Learn more about the SDS2 Fundamentals
Finished? Awesome! Now let's get you fully started with SDS2 and get to know the SDS2 Fundamentals. Go and follow the next course!