We’re here to support you every step of the way. If you ever feel stuck, have a question, or need help using the software, here’s how you can get in touch - and where to find answers fast.

🆘 When to Contact Support

Reach out to our Support Team for:

• Technical issues 
• Questions about how to use specific features
• Help if something isn’t working as expected

📩 Email: 

• Germany: support.de@allplan.com
• Austria: support.at@allplan.com
• Switzerland: support.ch@allplan.com
• France: support.fr@allplan.com
• Czech Republic: support.cz@allplan.com
• Slovakia: support.sk@allplan.com
• Italy: support.it@allplan.com
• Spain: support.es@allplan.com
• Belgium & The Netherlands: support.bene@allplan.com
• USA: support.us@allplan.com

🌐 Support Portal: Create a direct support ticket here

🛍️ Sales, License or Admin Questions

Our Sales Team is happy to assist you with:

• Licensing and subscriptions

• Upgrades and Commercial offers 

• Custom solutions

• Invoicing or administration

📩 Email: success@allplan.com or contact your local Sales Representative

💬 SCIA Help Features

Don't forget our built-in help tools – available 24/7!

• Search the Help Center
• Get step-by-step guidance

🌐 Help Center: Online SCIA Help

We’re here to help you succeed — don’t hesitate to reach out!